LoisThemenstarter213 Beiträge · seit 201506. Jan. 2017 · #1Hallo,
mittlerweile bin ich ganz schön frustriert 🙁
Im Oktober habe ich für nächstes Jahr beim DWNP einige Campsites gebucht und auch die Reservierungsbestätigung bekommen.
Das Kreditkartenformular habe ich sofort ausgefüllt und zurückgeschickt.
Seither Funkstille. Keine Abbuchung, keine Rückmeldung, gar nichts.
Inzwischen habe ich 4 Mal per Mail reklamiert - keine Antwort.
Und heute habe ich diese E-Mail von einer inter-tourism-group erhalten:
Good afternoon
Please note that your booking for camping at Transfronteir/
Mabuasehube Park for Mabuasehube Pan or Mpayathuthwa or both as per
the Department of Wildlife and National Parks booking reference number
stated on the subject, has long been over due for payment to confirm
your camping as such has been CANCELLED in accordance with the booking
conditions of Department of Wildlife and National Parks stated in your
reservation confirmation email/booking form. If you are still
interested in camping at the mentioned campsites please send us an
email stating your reference number to re-instate your booking within
seven (7) days to avoid any further inconveniences and NO access to
camping at the said campsites on your preferred dates. New camping
rates will apply.
If payment has already been processed please send us the Department of
Wildlife and National Parks receipt number and advice office of
payment so as to allow us to update your booking status.
Please note that as of the 29th December 2016 Inter-Tourism Group
(Pty) Ltd is managing Mabuasehube Pan and Mpayathutlwa campsites at
Transfronteir/Mabuasehube Park and will be receiving all camping fees
for Mabuasehube Pan and Mpayathuthwa campsites. Park entry fees are
still collected by the Department of Wildlife and National Parks. Note
that this change will not affect any existing valid bookings.
For all your bookings please email campsites@inter-tourismgroup.com or
traveloptions@inter-tourismgroup.com and traveloptions@btcmail.co.bw .
Thank you and compliments for the new season. Should you wish to
contact me please do not hesitate to call me on +267 71557665.
Weiß jemand von Euch vielleicht was da los ist?
Viele Grüße
Sandra
mittlerweile bin ich ganz schön frustriert 🙁
Im Oktober habe ich für nächstes Jahr beim DWNP einige Campsites gebucht und auch die Reservierungsbestätigung bekommen.
Das Kreditkartenformular habe ich sofort ausgefüllt und zurückgeschickt.
Seither Funkstille. Keine Abbuchung, keine Rückmeldung, gar nichts.
Inzwischen habe ich 4 Mal per Mail reklamiert - keine Antwort.
Und heute habe ich diese E-Mail von einer inter-tourism-group erhalten:
Good afternoon
Please note that your booking for camping at Transfronteir/
Mabuasehube Park for Mabuasehube Pan or Mpayathuthwa or both as per
the Department of Wildlife and National Parks booking reference number
stated on the subject, has long been over due for payment to confirm
your camping as such has been CANCELLED in accordance with the booking
conditions of Department of Wildlife and National Parks stated in your
reservation confirmation email/booking form. If you are still
interested in camping at the mentioned campsites please send us an
email stating your reference number to re-instate your booking within
seven (7) days to avoid any further inconveniences and NO access to
camping at the said campsites on your preferred dates. New camping
rates will apply.
If payment has already been processed please send us the Department of
Wildlife and National Parks receipt number and advice office of
payment so as to allow us to update your booking status.
Please note that as of the 29th December 2016 Inter-Tourism Group
(Pty) Ltd is managing Mabuasehube Pan and Mpayathutlwa campsites at
Transfronteir/Mabuasehube Park and will be receiving all camping fees
for Mabuasehube Pan and Mpayathuthwa campsites. Park entry fees are
still collected by the Department of Wildlife and National Parks. Note
that this change will not affect any existing valid bookings.
For all your bookings please email campsites@inter-tourismgroup.com or
traveloptions@inter-tourismgroup.com and traveloptions@btcmail.co.bw .
Thank you and compliments for the new season. Should you wish to
contact me please do not hesitate to call me on +267 71557665.
Weiß jemand von Euch vielleicht was da los ist?
Viele Grüße
Sandra
